United Concordia Dental Summer 2025 Internship
About
I dove into all aspects of corporate communications including internal, external, segment messaging and strategic. I authored a news release and an article in United Concordia’s Wellness Connection newsletter. I also wrote thought leadership social media posts for our senior leadership team. Not only did I enhance my writing skills, but I also worked on infographics and video editing to increase my comfortability with designing.
My work
Internal Communications Audit
My main project was working on conducting research to understand how United Concordia’s empolyees feel about how they receive internal communications.
The first step was to send out a survey to all employees asking detailed questions about how they feel about certain types of communications. From there, we developed focus group questions and conducted seven focus groups.
Combining all of this research was tricky, as every question needed a specific type of chart or way to represent the data. I created an 80 slide PowerPoint deck that will be shared with senior leadership. Don’t worry, only 10 slides are shared with our key findings and the rest is a detailed appendix outlining every point of data that we found.